Our Solutions

Since custom software is developed for a single customer it can accommodate that customer’s particular preferences and expectations, which may not be the case for commercial off-the-shelf software. Custom software may be developed in an iterative processes, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, including marketing, engineering, research and development and general management.

The decision to build a custom software or go for a commercial off the shelf software implementation would usually rest on one or more of the following factors:

• Finances both cost and benefit – The upfront license cost for commercial off the shelf software products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty – even disregarding the uncertainty around the business benefits of a feature that is successfully implemented
• Supplier – In the case of commercial off the shelf software, is the supplier likely to remain in business long, and will there be adequate support and customisation available? Alternatively, will there be a realistic possibility of getting support and customisation from third parties? In the case of custom software, the software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?
• Time to market – commercial off the shelf software products usually have a quicker time to market
• Size of implementation – Commercial off the shelf software comes with standardisation of business processes and reporting. For a global or national organisation, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same commercial off the shelf software without heavy customisations (which is not always a given)

We have mostly focused our work in the past on the following industries:

• Construction & Tradies – The construction industry uses custom software to manage projects, track changes, and report progress. Depending on the project, the software is modified to suit the particular needs of a project owner, the design team, and the general and trade contractors. Project-specific data is used in other ways to suit the unique requirements of each project. Custom software accommodates a project team’s particular preferences and expectations, making it suitable for most construction processes and challenges:
  1. Design and Development
  2. Tender Calls
  3. Document Control
  4. Shop Drawing Approvals
  5. Change Management
  6. Inspections and Commissioning
  7. Way-finding
  8. Advisory

Custom software developers use various platforms, like FileMaker Pro, to design and develop custom software for the construction industry and for other industries.

• Hospitals – Hospitals can keep electronic health records and retrieve them any time. This enables a doctor and his or her assistants to transfer the details of a patient through a network. Keeping patients’ blood groups in a hospital database makes the search for suitable blood quicker and easier. Hospitals also use billing software, especially in their dispensaries.
• Places of Education – Schools use custom software to keep admission details of students. They produce Transfer Certificates also. Some governments develop special software for all of their schools. Sampoorna is a school management system project implemented by the Education Department of Government of Kerala, India to automate the system and process of over 15,000 schools in the state. These projects brings a uniformity for the schools.
• Retail – Billing is a common use of custom software. Custom software is often used by small shops,[citation needed] supermarkets and wholesale sellers to handle inventory details and to generate bills.

We assign teams to assist you with any of the following Software needs:

• Sales
• Installation
• Configuration
• Training
• Troubleshooting
• System Upgrades and/or Image Loading
• Software Upgrade
• Consulting
• IT Audit
• A-Z IT Solutions